> ## Documentation Index
> Fetch the complete documentation index at: https://help.opmaint.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Approve or reject a request

> Review pending requests and decide what happens to each one.

Admins can view and approve all requests. Full users can approve requests where they were chosen in **Take Approval From**.

## Review a request

**1. Open requests**

In the left sidebar, click **Requests**.

**2. Open a pending request**

Click a card in the **Pending** column.

**3. Check the details**

The **Details** tab shows the description, request ID, asset, location, who created it and when. Check **Attachments** for photos and files, and **Custom Fields** if your organisation uses them.

## Approve

Click **Approve** in the top right. The request moves to the **Approved** column, ready for work.

## Reject

Click **Reject** in the top right. The request moves to the **Declined** column.

> [!TIP]
>
> Requests that sit unread teach people to stop reporting. Review pending requests at least once a shift, even if the answer is a rejection.

## Other actions on a request

| Action | How |
| - | - |
| **Print** | Click **Print Request** |
| **Edit** | Click the pencil icon |
| **Delete** | Click the bin icon |
| **See changes** | Open the **History** tab |

## Export requests

On the **Requests** page, click **Export Excel** to download your requests. Click **Refresh** to load the latest ones.

## Related

> **[About requests](/work-requests)**

> **[Create a work order](/create-a-work-order)**


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